Mr. Latta, you are an upright citizen & in good standing. This appears to be an error or oversight - not to be confused with unprofessionalism. Im sure it can be solved with maybe a second call - annoying yes, but simply an error and to be forgiven. They are under a huge amount of stress in that office from the takeover of the LLBRA and errors are bound to happen, even on a good day. It doesn't sound like they have had many good days lately, since the last election.

This season is a time of mercy and forgiveness. Be gentle & kind with those who really do try to do everything right. Mr. Davis is right - the water district personnal are good people. Some days you are the windshield and some days you are the bug. In our business, people handle things in different ways. Some take a mistake made as a personal insult and turn it into a personal vendetta. The more professional and mature customers/clients recognize the fact that everybody makes mistakes and handle it in a mature way. The screamers are sorry, hateful, mean and think that's the way to get it done. You are a gentleman, so you know what to do. Others (a very well-known few) in the district are mean-spirited and would turn this into a huge controversy. A simple human error.

Here's a heads-up: the bills go out on the ODD-numbered months (JAN, MARCH, MAY, JULY, SEPT, etc. If it's an odd month and you havent received your bill by the 20th, call the office. They will be happy to look up your account for you. Everybody has trouble with the mail this time of year. Mail carriers hire temporaries to get through the seasonal load. It's your responsibility to keep watch.

Merry Christmas, Mr. Latta. I hope this helps resolve your situation.

Call them and explain your case. The Lompico water district employees are wonderful people and, most likely, will waive the late charge. They aren't some huge insensitive corporation and most are Lompico residents themselves.

Duane